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Month: November 2018

The need for PWD sensitivity and awareness

 

Customer service hinges on the ability of an organization to understand and be sensitive to the needs of their customers. Persons with disabilities are paying customers too, no different from everybody else, except for the discounts, which the government reimburses by way of tax incentives. Still it is good business to develop and improve services for all customers, including the Pinoys with disabilities.

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Managing Grief: Not An Impossibility

Not because you lost the use of your legs or your eyesight, hearing, or the ability to remember your past, does not mean you are not the same person. Our humanity is not in our fallibility, but in our ability to rise up after we fall. Some incidents in our lives are truly tragic that it may seem impossible to recover, not become the same person we once were, but there are many ways of hurdling these difficulties and eventually we will move on and become who we always were.

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