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What is a Malasakit Center?

image borrowed from UP Manila FB page

Back in 2018, the first Malasakit Center was launched by the government in the Vicente Sotto Memorial Medical Center (VSMMC) in Cebu City. By early 2019, there are about 18 Malasakit Centers all over the country mostly situated in public tertiary care hospitals, similar to VSMMC.

What is a Malasakit Center? It is a one-stop shop, a small booth in a public hospital that houses desk representatives from the Department of Social Welfare and Development (DSWD), Philippine Health Insurance Corporation (PhilHealth), Philippine Charity Sweepstakes Office (PCSO) and the Department of Health (DoH). These agencies have agreed to have their respective representatives present in the Center so that people are able to transact without having to leave the hospital.

In the not so distant past, it was common for a patient’s relative to travel to various government offices to avail of financial assistance for their medical bills, especially those from indigent families. While there were funds and assistance available, there was also a ton of paperwork to accomplish before the financial assistance was given. Those who availed were also required to show a certificate of indigency which proved that they are indeed as poor as they claim to be. This meant they had to go to their barangay council to request this document, which may not be given as soon as the applicant might expect as there might be the need to do a home visit. For a person who needs money for medical care, time is of the essence.

And thus the Malasakit Center was born. This Center was not an original idea of the current administration, but it was in the time of President Duterte that this idea was welcomed and set in motion. Now, indigent Filipinos in need of financial assistance for their medical bills can easily reach this assistance through the Malasakit Centers.

In all Malasakit Centers, persons with disabilities and senior citizens are given priority. PWDs and seniors who are confined in the hospital may delegate their representative to transact on their behalf as long as:

  1. The PWD or senior citizen patient is within the premises of the hospital or vicinity of the Malasakit Center for easy confirmation.
  2. Whoever is going to transact for the PWD or senior citizen must have a valid ID and a signed authorization letter delegating him/her as the representative of the patient. This letter must be accompanied by the patient’s UNEXPIRED PWD or senior citizen ID.
  3. Those who are representing a PWD or senior citizen can use the special express lanes.

Because many of the PWDs benefits include automatic PhilHealth coverage, it is easier to process benefits and claims for the PWDs. The Malasakit Center is a revolutionary way of doing away with red tape and ensuring that people taxes are put to very good use.

The first Malasakit Center was opened in Cebu at the Vicente Sotto Memorial Medical Center. Senatoriable Bong Go graced the opening and has been present in most of the launches of the other Malasakit Centers nationwide.

11 Comments

  1. How about po if I have 1 child 110 years old pwd visual what benefits he have from you his eyes no cure to become highly grade 1,300 and I don’t have any resources income because I’m single mom possible I can ask help from malasakit center for his experiences for schooling’s his already grade 5 this coming june I will wait your reply in my account thank you

    • Emel Victa Bermundo Emel Victa Bermundo

      morning malasakit center.pano po ba mabigyan ng brace o suport sa paa ang anak ko na PWD.nag aaral po xa now at gusto din nyang mag part time work kaya lng wala po tumatangap.sana po matulongan nyo po kami.salamat.

  2. Epifania Villagara Epifania Villagara

    Nice ….to avill like PWD here in Mindanao Digos City

  3. Ranilo d. Enraca Ranilo d. Enraca

    Last week my daughter admitted in the hospital because of dengue. Can I ask if my payment back in the Phil health???

  4. Naneth Sasita Naneth Sasita

    how to avail? what are the requirements?
    when to process, before the hospitalization or after hospitalization?

  5. jose b. valladores jr. jose b. valladores jr.

    need help

  6. Feliz T. Ordoña Feliz T. Ordoña

    The Malasakit Center at VSMMC, Cebu City uses the same DSWD mediical asssistance fund.

  7. Roldarico parco Roldarico parco

    Sir gud morning.my anak Po ako na autism pwede Po ba makahingi gamit sa inyo? Salamat Po.

  8. Ramil Sulit Ramil Sulit

    Tanong ko lang po kung everyday po ba open ang MALASAKIT CENTER?

  9. Concerned Citizen Concerned Citizen

    Malasakit Center sa Lung Center WALANG MALASAKIT walang staff ng DOH at DSWD. Kung saan saan ka pa papupuntahin. anyare Sen. BONG GO??? Panalo n kaya wala ng MALASAKIT???

  10. Virgincita D. Gingco Virgincita D. Gingco

    Pwde po ba makahingi ng assistance para sa mga gamot sa sakit na lupus po sa malasakait center kahit hindi po na admit sa hospital?….napakamahal po kasi sa mga maintenance na gamot sa sakit na lupus…

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